Employees Reveal The Dumb Customer Complaints They’ve Heard
As any successful business will attest to, good customer service goes a long way. Most businesses want to offer the best experience, no matter what industry they’re in. A happy customer is someone who’ll not only return, but tell others about their positive experience.
There’s a reason for the popular saying, “The customer is always right.” Unfortunately, nobody’s perfect. Things will go wrong, no matter how well-trained the employee is or how foolproof the company’s policies and procedures seem.
Whether it’s an employee error or just a simple misunderstanding, customer complaints can happen at any time.
Most of the time their complaints can be handled reasonably by a competent and understanding employee or manager. Sometimes it may take a call to administrators higher up in the corporate chain, but ultimately customers can expect some kind of resolution to their problem.
However, there are a few customer complaints from Reddit users that even we can’t figure out. Read on for some of the dumbest customer complaints ever.
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#1 Are These Fries From The Frier?
Customer: These fries are too hot. They taste like they just came out of the fryer.
Credit: G0ldfinga
#2 The Other Kind of Chicken
Brought out chicken parmesan to a lady at the restaurant I work at. The lady takes a bite and asks if it’s really chicken in the chicken parmesan, I say of course it is. She immediately breaks down crying because she’s a vegetarian and asks to see a manager.
Credit: drummerakajordan
#3 Best Manager Ever
I’m working at Taco Bell during the Sunday after church rush, and we have a line so long people are waiting outside the store. A family of three make it to the counter.
Despite the fact that they had plenty of time to look at the menu board, the parents didn’t know what kids meal to get their three-year-old. Their options were a hard shell, soft shell, or bean burrito. They kept changing their mind after I rang it up.
I can tell my manager is getting annoyed as she is working the hot table and knows we have a mass of people waiting. I tell the family, “If you don’t know what to order please step to the side and let me know when you have decided.
I can’t have you holding up the line.” The father, dressed in his Sunday best, started tearing into me in front of the entire crowd. He started calling me a low life degenerate, a college dropout who probably can’t make a change, etc. And he wasn’t saying this quietly.
I proceeded to wipe his order and start helping the next customer.
Once his order was wiped, he knocked over our cup display and shouted, “Now listen here you …” My manager walked from the line at that point and told him to get out of the store or she was calling the cops.
He said, “Oh yeah, what are the cops going to do?” The best moment of working fast food was my manager turning to the crowd and saying “Show of hands, who here just witnessed this guy verbally assaulting my employee?” Every single customer raised their hand.
My manager then told him to get out and not to come back.
He tried to come through the drive-through about thirty minutes later. He ordered the same combos and a kids meal. He got to the window and there stood my manager. “Not going to happen, keep driving,” she said. My manager was awesome.
Credit: Jesterfest
