Have you ever gone to McDonald’s, and, upon beginning to munch on your delicious fries, you’ve discovered that there simply aren’t as many in the box as you’d thought when the server had first placed your order on your tray?
If so, it turns out you might not be imagining it after all, as a Reddit thread from a disgruntled McDonald’s worker reveals that, unbeknownst to customers, the restaurant chain has been secretly teaching its employees to pinch fry boxes in such a way while loading them as to make them appear full even though they’re actually mostly empty.
“I worked at McDonald’s and they taught me how to pinch the fry carton just right while putting the fries into them so that it looked full, but actually wasn’t.
“I only had 1 customer call me out on it. He shook the fries out into his bag and poured them back into the fry carton himself and it only filled up half way, so I had to give him more fries. I was impressed and embarrassed. It’s been 7 years and I can still see his face.”
So apparently, in the experience of this one McDonald’s employee, customers should always check how many fries they’ve been given to see whether the restaurant has inexplicably shortchanged them for no reason.
This guy is far from alone, as a Twitter user pointed out soon after the post went viral.
I have to say this , I worked @McDonaldsUK and it’s true ,I’ve been thought to pinch fry carton while putting fries in it so it looked full
— khaled L (@khaledabdo17) September 10, 2017
What’s really weird about this is that McDonald’s has very little to lose from giving its customers the number of fries that they’re being promised.
Potatoes are not an expensive commodity, and nobody involved in the process or selling these things has anything to gain from leaving customers without a few strips of deep fried goodness. The only conceivable reason for doing this would be to try and sell customers more fries, as they deliberately order an extra portion to try and get an adequate amount.
In this case, though, the practice of squeezing fry boxes is merely going to take customers elsewhere, whether that means to another McDonald’s branch, or simply to a different chain.
For all that nobody ever really complains about this, customers are paying attention. Another Redditor noted that his customers spotted his generosity when it came to fries:
“I f****** hated that practice and basically refused to do it. Never got fired, but managed to have a few customers ask me when my shifts were the next week so they could have me filling their fries.”
Dear McDonald’s employees: please follow in this hero’s example. If you’re hoping for customers to praise you to management, or just looking to make people happy, don’t pinch your fry boxes.
Also, dear McDonald’s managers: if you’re teaching your employees this underhanded trick, you should be ashamed. It’s a few fries, just give them to your paying customers and get over yourself.