Barista Saves Customer’s Life By Asking A Question

She saw a familiar face enter through the door and approach the counter. Something inside her tells her something’s wrong. She stops for a moment, knowing that she’s about to cross a line but she decides to push ahead.

She asks her question, not realizing that she’s about to save a life.

Vince Villano

Vince Villano is a military veteran who lives in Washington. He had become a regular at the Starbucks branch in DuPont, his home town. His routine included ordering one thing every morning before work.

Employees got to know him through the years, knowing exactly what the retired sergeant would order each day. One day, however, one barista got a strange feeling.

Nicole Mcneil

Nicole Mcneil generally worked the shift where Vince came to get his coffee in the morning. Like many other regulars, she’d given him a nickname based on his coffee order.

Whenever she saw Vince enter, she would begin to prepare his order before he even reached the counter. However, other than his regular order, Nicole didn’t know anything about Vince. She had no idea that was about to change, however.

Odd Feeling

When Vince walked into the Starbucks on one freezing January morning in 2017, Nicole immediately started to prepare his drink. However, when she saw him staanding there, hands thrust deep into his coat pockets, she knew something was wrong.

She couldn’t tell what was wrong but she knew this wasn’t normal.

Breaking From Routine

Nicole had simply assumed that like most people, Vince grabbed his morning cup of coffee to help him kickstart his day.

However, the truth was that the morning routine Vince had established was in fact necessary after a specifically bad period in his life.