Hopeless Customer Service Stories That Will Leave You Completely Shocked

It’s hard enough waiting on people who wouldn’t give you the time of day, but sometimes it’s just as hard to deal with wait staff who don’t care if you enjoy your experience or not.

Whether they were on the receiving end of the service or they were being polite to customers who felt entitled to more than they deserved, these customer service stories will make you want to leave a bigger tip whenever you can.

There’s the Door

I went to a Ford dealership once to browse their preowned vehicles. The salesman greeted me in the lot, asked me to follow him to his desk, and told me that I have to fill out a credit application so he could help me. I said that I wasn’t comfortable doing so. I literally just got there.

His response was “Well, there’s the door.”

Story credit: Reddit /MongooseProXC

The Tip They Deserved

Had dinner with my family at a restaurant near me when I was a teenager. I think this was the third location of a local place. First location was decent, second was trying to be a little fancier, and the third fancier still.

The prices at each location were higher than the location before, but without too much improvement in quality.

The service was mediocre, and the food not much better — especially for the price. We got the bill, and my mother tipped about 15% (which is low for her, but still a standard/typical amount in the US).

The manager of the place brought the bill back and told my mother she didn’t leave enough of a tip. That’s when my dear sweet mother zeroed out the tip line. I’d never seen her do that before, and I wouldn’t be surprised if she never does it again.

We haven’t been back in over 15 years, and I honestly don’t understand how the place is still in business.

Story credit: Reddit /notjustanyschloss

Little to No Service

There’s this restaurant in my neighborhood that has the worst service of any place I’ve ever been. I’ve gone half a dozen times because it’s close and the food is really, really good. But the last time I went, I ordered the steak and eggs and my girlfriend ordered something really basic.

So we’re sitting there for a long time — long enough for the people next to us to sit, order, and get their food.

So I’m about to flag down the waitress and see what’s taking so long when she walks over and says, “I’m sorry, but the kitchen says you aren’t allowed to have your steak.”

“They say I can’t have it?”

“Yeah, sorry but they say they can’t make it for you.”

“I don’t understand, you mean you’re out of the steak?”

“No, they keep making it wrong.”

“They… huh?”

“They made three already but they keep making it wrong. Cooking it wrong. You can have something else.”

So then I order something else, we wait over half an hour again, and the waitress says they lost our order ticket and we left.

Story credit: Reddit /duh_metrius

What Kind of Oil?

Jiffy Lube. I am male and live in a rural part of the South, so I am required by some statute from Jesus to know a lot about cars, but I don’t. I walk in to get my oil changed and they ask what kind. Naturally, I didn’t know off the top of my head so I said I needed to go look.

They laughed in my face and it was a huge guffaw. “OH MY GOD. You don’t know your engine oil number? Why are you even HERE?!” And the whole place just erupted in laughter. I felt like I was in a movie.

I told the guy to shove his oil and went to Walmart where I got treated like a human being, ironically.

Story credit: Reddit /nathanj594