Woman Dumps Soup On Manager Then Publicly Apologizes Next Day

As the angry words bounced off the walls of the restaurant, she suddenly felt a splash of searing hot liquid on her face.

It seeped into her eyes and set them on fire. As the onlookers gasped and tried to help, she blindly reached under the counter for the only thing she knew could help her.

Paying Bills

For Jannelle Broland, working in the Texas Sol De Jalisco Mexican restaurant wasn’t anywhere close to her dream job.

But it paid the bills and let her save up for furthering her education. More than anything, she wanted to spread her wings in design but it was expensive. So, when she was offered the position of restaurant manager, she snatched it up.

Manager’s Bane

To say the position was stressful was more than an understatement.

Being higher up the rung, she was one of four people who had to be on the front lines of everyone’s complaints or bad days. But the worst customer she would ever encounter was about to walk into the restaurant and do the unthinkable.

Lid Of Her Container

It started with a single phone call.

Jannelle braced herself as the voice on the other end immediately went into an angry tirade. The source of the fury was over the plastic lid on her soup.

The customer screamed a string of insults and profanity, which forced Jannelle to put the woman on hold – that and the fact there was a huge line up of other customers. It was a decision she’d live to regret.

Stressful Day

Janelle put the phone down and drew her attention to the customers that stood in front of her, waiting to order. She could sense that they had grown impatient.

She apologized for the hold up and diligently worked her way through the line of orders. The queue had shrunk half its size. Janelle felt like she could begin to relax again. But just then, a scowling woman burst through the doors.