Sara Answers Elijah’s Call

Sara, a dispatcher at the 911 call center, picked up Elijah’s mortified call. When she picked up the line, she was taken aback. She could only hear silence and soft sobbing. Whoever was making the call was crying. Because Sara had been trained for situations like this, she kept a calm voice and asked the mysterious caller to stay calm. Because the sobs were coming from a child, she knew that first she had to calm him down, then ask him to stay where he was.