It’s a Ritual

“About once a month my dad gets drunk and calls various customer service centers demanding stuff. Once he finally gets off the phone (frequently 45+ minutes later) he spends the next few days telling us all about how he slew the customer service dragon and boy people sure don’t appreciate their customers nowadays blah blah blah.” – Reddit user lovelylayout
You could say this dad has a ritual! Poor customer service staff… they probably all know who the old cranky man is!