Requesting That They Turn Back
This is something that the mother didn’t want to agree on. Although she admitted it was solely her mistake, she couldn’t agree with the pilots. It was her lucky day, as the staff on this plane was friendly and willing to reach the best possible solution.
The first task was to inform the air controllers of the issue and figure out how to turn the plane around without disrupting the schedule or going against the standard procedure. As the pilots later suggested in an interview for Golf News, the air controllers played an essential role in the final development.