Official Statement
“Rocket Gaming Systems, the machine manufacturer, is in the process of conducting a forensic investigation to determine the cause of the display malfunction that occurred on the machine Ms. Castillo was playing,” it began. “This machine offers a maximum jackpot of $20,000 if a maximum bet is placed on all lines,” the statement continued. “The maximum jackpot that could have been won based on the number of lines and credits she was betting is $6,000.”